Nigeria Best Jobs: Online Jobsite Nigeria

Jobs (more…)

Job Title Application Support Engineer
Department: Information Systems (more…)

Relationship Manager – SISL
Job ID6057
Location Nigeria – Lagos (more…)

The British Council is expanding its Exams Services team and is looking for a qualified individual to fill the post of an ‘Exams Finance Officer’ in Lagos. (more…)

Zain Nigeria a leading telecom Service Provider in Nigeria is recruiting for Key Account Manager

ZAIN1472 – Key Account Manager: Business to Business (x 2)

Location: Nigeria – Lagos
(more…)

MTN Nigeria one of the top Telecom Service providers in Nigeria is recruiting for the position below:

Job Title: Decision Support Analyst
Department: Marketing and Strategy
Location: Lagos
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The Secretary will provide both secretarial and receptionist services by monitoring and operating computer work, typing, office filing systems , receiving visitors, answering calls, opening and directing official mail.

Key Responsibilities
 • Answers telephone calls in an appropriate, clear and friendly manner

(more…)

Clement Ashley Consulting Recruits for its client
Due to on –going expansion in its operations and the need for prompt service to its cunstomers our client a petroleum products marketing firm based Lagos,seeks to recruit the following:

(more…)

Clement Ashley Consulting Recruits for its client
Due to on –going expansion in its operations and the need for prompt service to its cunstomers our client a petroleum products marketing firm based Lagos, seeks to recruit the following:

(more…)

Company:  Lezzon Computers Limited

Address: 48 Eleshin Street, S/W Ikoyi, Lagos.

Job Title: ICT/Computer Instructor

(more…)

Globacom Limited is Nigeria’s Second National Operator in GSM, Fixed, Broadband Gateway with subsidiaries in Re jc of Benin and Ghana. It’s subsidiary ‘GLO 1 has launched 9,800 kilometers of
Submarine cablefrom Bude In the U.K to Lagos, Nigeria with branches Into 14 West African Countries like Senegal, Cote D’Ivoire, Ghana etc gearing up to launch the commercial service of GLO 1 submarine cable, which will revolutionize the data service in and out of all west African Countnes to the rest of the world. Suitably qualified candidates are required for the following position below.

Planning and Provisioning Engineers – Ref: PPE

Qualification:
• Minimum of Bachelor’s degree in Engineering or other relevant discipline.

(more…)

DEPARTMENT: MARKETING

LOCATION: IKEJA LAGOS, NIGERIA

JOB TITLE: CUSTOMER CARE

POSITION OVERVIEW:
This position will ensure that the organisation satisfies its customers’ needs. He/she may work at various levels, from head office to the front end of the business. The incumbent will be required to charter for the company’s response to client needs, by understanding and serving their requirements.

RESPONSIBILITIES
must be able to delight customers, above and beyond the call of duty
must have intimate knowledge of the customers’ needs
must have empathy for the customers situation
should be able to communicate clearly, both written and in speech
talks in a way the customer can understand
have a “thick skin” and is able to handle complaints, even when handling unpleasant customers
works accurate and with eye for detail communicating courteously with customers by telephone, email, letter and face to face;
handles in the best interest of both customer and company
should be able to use automated information systems to analyse the customers situation
is able to suggest improvements to the various communications by the company (eg. website, FAQ, etc)
build a long-term relationship with the customer
take full responsibility for the dealing with relevant customer complaints, queries and requests for information for the start to the end of the process.
ensure that both an appropriate and adequate investigation takes place in all cases. This includes the recording of all communications between the various parties and all information taken into consideration.
approach all matters in a non biased and professional manner.
carry out relevant research as required and requested by Customer
prepare daily, weekly, monthly statistical reports as appropriate.
due to the strong inter-relationships across divisions, keep all relevant parties informed of assigned work programmes as much as possible.

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http://www.nn24.tv/customer_care.php