| Job Description Bread Production Supervisor |
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| Job Title: | Bread Production Supervisor | Location: | Port Harcourt |
| Grade | 3 | Department: | Bread Production Unit |
| Reports to (Title): | PPU Area Manager | Direct Reports: | Assistant Supervisors, Shift Officers, Skills trainers, team members |
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| Job Purpose |
| To ensure efficient, high-quality bread production operations, by overseeing the management of resources, enforcing safety and quality standards, and leading the production team to meet goals while driving continuous improvement. |
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| Core Responsibilities and Key Result Areas |
| Operations Leadership Supervise daily bread production operations to ensure efficient and smooth workflow. Monitor production schedules and adjust to meet demand and mitigate delays. Oversee quality control to ensure products meet company standards and customer specifications. Manage production equipment and machinery, ensuring proper functioning and minimal downtime. Ensure proper handling, storage, and safety of raw materials and finished products. Track production metrics such as output, quality, downtime, and material usage. Resolve production-related issues, including equipment malfunctions and quality concerns. Coordinate with maintenance for timely equipment repairs and optimal uptime. Manage inventory levels of raw materials, packaging, and production supplies. Ensure compliance with food safety standards such as hazard analysis and critical control points and good manufacturing practices. Report production metrics and operational challenges to senior management. Drive continuous improvement initiatives to optimize processes and reduce waste. Lead and supervise the production team to meet production targets efficiently. Provide coaching, mentoring, and support to team members to address operational issues. Facilitate cross-department communication to ensure smooth operations. Conduct regular team meetings to communicate goals, updates, and performance feedback. Manage shift schedules to ensure adequate staffing during peak and off-peak times. Enforce health, safety, and hygiene standards to maintain a safe work environment. Foster a positive and collaborative work environment that encourages teamwork and continuous improvement. People Management Oversee the training and development of production staff to ensure skills and safety compliance. Evaluate employee performance and address performance issues through feedback and coaching. Ensure effective handling and storage of raw materials, ingredients, and finished products. Track and report production performance metrics to identify areas for improvement. Address personnel challenges, ensuring effective problem-solving and conflict resolution. Promote a positive work culture that encourages communication and teamwork. |
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| Key Performance Indicators |
| Profitability * Stores Turnover Trading Profit % EBITDA Target% Production * Average production/week Production damage Compliance (%) Management * Shift Management Effectiveness (%) Compliance * Food Concepts overall Compliance Score (%) Overall Internal Audit Compliance Score (%) Subordinate Effectiveness *Average Scorecard result of all subordinates (%) |
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| Knowledge Requirements |
| Bread production processes (mixing, proofing, baking, cooling). Food safety standards, Hazard Analysis and Critical Control Points. good manufacturing practices. Quality control standards for bread production. Inventory management and material handling. Labor management, shift scheduling, and team leadership. Troubleshooting and problem-solving skills. Cost control and production budgeting. Supply chain and logistics management. ERP/production management software proficiency. Regulatory compliance with food safety and labor laws. Elementary Skill in managing a profitable bakery brand Familiar with the Industry Trends Team building and team management Cost Management Fundamentals of Accounting Feedback and Guidance Problem Solving & Analysis Inventory management Performance Management |
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| Job Specifications |
| Educational Requirements | Professional Requirements | Experience Requirements |
| Minimum of university degree or equivalent Minimum of 3 years working experience in a production Industry | Membership of the Association for Operations Management or any other related professional qualification is an added advantage. | Minimum of 2 years’ experience in a similar role, especially in the Food Industry/ FMCG |
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| Decision Expectations |
| Ensure input in the operations of the pie production line Maintain defined product specifications during operations |
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| Working Conditions |
| Job role holder typically work over 40 hours per week, Monday to Friday and may entail putting in some extra hours due to the fast-paced environment (weekends and evening work). The individual in this role is expected to possess a high degree of problem solving and critical thinking ability due to the nature of assigned roles and responsibilities. This role is not office based as it requires regular surveillance of the processing unit and involves standing for long hours for routine inspection during production. The role involves maintaining standards and achieving a minimal error rate |
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| Contacts and Purpose of Contact |
| Internal Contacts (most frequent contacts) | Purpose of Contact |
| Senior Manager, Manufacturing Area Managers Executive Management HRBP and HR Manager RSC – Restaurant Support Centre Employees | Exchange or provide information Obtain, clarify, and discuss information Present, discuss information and problems Collaborate, negotiate and present ideas Deal with, influence or motivate subordinates Monitoring the production process Obtain, clarify, and discuss information |
